Privacy Policy
Last updated: 30/07/2025
Nergy (“Nergy Electrical Pty Ltd”) operates the website nergy.com.au and may operate other digital services. This Privacy Policy outlines our approach to handling your personal information. We respect your privacy and are committed to protecting any information we may collect while you interact with us.
Website visitors
Like most website operators, Nergy may collect non-personally-identifying information that web browsers and servers typically provide, such as browser type, device, referring site, and time of visit. This information helps us understand how people use our website and improve it over time.
We may also collect potentially personally-identifying information such as Internet Protocol (IP) addresses. This information is treated with care and only used in ways consistent with this Privacy Policy.
Personal information
Certain visitors may choose to interact with Nergy in ways that require us to collect personally-identifying information, such as when requesting a quote, submitting an enquiry, or communicating with us. The amount and type of information collected depends on the interaction.
We only collect what is necessary to carry out the purpose of your interaction, and you are always welcome to withhold personal information. This may limit access to some services.
Use and disclosure
We only use and disclose personal information as needed to provide our services, respond to enquiries, or improve our operations. This may include sharing information with trusted contractors, technicians, or service providers working on our behalf.
We do not rent or sell your personal information. We only share what is necessary, and only with those who have agreed to handle it securely. We may disclose personal information if required to do so by law or if we believe it is necessary to protect the rights, property or safety of Nergy, our customers, or the public.
Cookies
Our website may use cookies to help us recognise visitors, track usage patterns, and improve site functionality. You can control cookie behaviour through your browser settings. Some parts of the site may not function properly without them.
Business transfers
If Nergy or substantially all of its assets are acquired, or in the unlikely event that we cease operations or enter administration, user information may be transferred to a third party. By using this site, you acknowledge that such transfers may occur and that any successor may continue to use your information as outlined in this policy.
Ads and external services
We may use advertising platforms or analytics tools that collect anonymous data for performance and targeting purposes. These services may place cookies or track information according to their own privacy policies. This Privacy Policy applies only to our website and not to third-party advertisers.
Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published on this page. Your continued use of the site after changes have been made will constitute acceptance of those changes.
Contact Us
If you have questions about this policy or how we handle your information, please contact:
Nergy Electrical Pty Ltd
Email: 1800 320 844
Phone: admin@n-ergy.com.au